My Comfy by Latin Collection - Terms & Conditions
LC guarantees customer satisfaction.
- New Customer first order minimum quantity is $250.00.
- Restock minimum price for continuing customers is $150.00.
- All accounts are prepaid, unless Net Terms are established.
- Products in stock will be shipped within 48 hours via UPS ground or US Postal Service priority mail, unless specified by customer.
- Cancellations must be received in writing within 24 hours after initial order date.
- Products out of stock will be shipped as soon they are made available.
- Orders are shipped from Charleston, SC.
- Returns will have to be approved by manager. 6% will be charged for re-stocking merchandize. Shipping will not be refunded.
- There are no returns on sale items.
- Exchanges can be done within 5 days after receiving order--Management approval required.
- There are no returns on special orders.
- Special orders require 50% pre-payment and the remaining 50% is due upon delivery of goods.
- Refunds will exclude shipping charges.
- US Shipping and handling charges will be billed to customer.
- Accounts 10 days past due are subject to a service charge $20.00 or 2% monthly, whichever is greater.
- Alpaca product prices are subject to change at anytime, as we cannot control costs of Alpaca fiber.
- Orders over $3000.00 are eligible for special discounts, please contact us!
Thank you for your interest in our products. My Comfy - Latin Collection is a family business established in 1990, working with friends and Peruvian artisans. Our fine alpaca products are unique and of a high quality in order to satisfy all our customers in the US and around the world. Your purchase gives meaningful employment and a better future for the Peruvian artisans and their families.